At the Waterworks Plumbing & Drain company, plumbing calls are usually cut and dry, i.e. hey this is leaking, please come and fix it. There are usually some additional keywords and phrases thrown in there to make things more specific. I can typically get through a plumbing service call from pick up to hang up…
Tales from the Call Center By Dale Harper Like an all-night convenience store, The Waterworks Plumbing & Drain Company operates 24 hours a day, 7 days a week. As a customer service representative (or CSR for short), I’ve answered some very interesting call-ins. After nearly two years, I’ve taken just about any call you can…
Water is available to you anytime you turn a handle. Hot, steamy showers. Toilets that flush. Let’s all take a moment and hail the magnificence of modern-day plumbing! It’s just one of those things that pretty much everyone takes for granted. It is also one of those things we immediately realize we cannot live without…
The good ole sump pump. As a homeowner in Ohio, you know that this hidden little treasure in your basement may be the first aid kit you need to prevent basement flooding during a heavy spring rain or an unfortunate broken water pipe. Much like a security system or fire alarm, you may never need…
Between the colorful leaves and pleasant weather, fall is one of the most beautiful times of the year in Central Ohio. While the area is undeniably beautiful during these few months, the falling leaves and colder temperatures create a “to-do” list necessary to prepare your home for the upcoming change of season. Easily one of…
Knowing where your main water shutoff is can save you quite a bit of stress if your home starts to leak or experiences a pipe burst. The flow of water can damage valuables and even lead to mold or other types of water damage. So, knowing where the different shutoffs can cut down on these repair…
Most people only know a few parts of their toilet: the tank, the bowl, and the handle. However, if you were to lift up the top of the tank, you would see a group of parts that have to work together to flush and refill the toilet quickly and efficiently. The components in the tank…
A leaky faucet can lead to all sorts of issues with your water bill, not to mention that annoying dripping sound. If you notice that your sink is leaking or always dripping water, then be sure to call a professional plumber to take a look, so your water bill doesn’t spike. A leaky faucet can…
Maintaining your plumbing system is as important to the wellness of your home as an annual physical is to your personal health. Think of it as “Home Health and Wellness”. For those individuals who are handy around the house or are HGTV Diyers, there are plenty of simple measures that can be taken to make…
Managing your water consumption during the summer isn’t always easy. People can be tempted to take long showers to cool off after a long day in the sun and watering the lawn use a large amount of water as well. Luckily there are some simple ways to keep your water bill low this summer. Check…
