Plumbing & HVAC Services in Short North, OH

Your Premier Partner for Plumbing & HVAC Services in the Short North, Ohio

Welcome to The Waterworks Plumbing, Drain, Heating & Cooling, the leading provider of expert plumbing, drain, heating, and cooling services for the vibrant and artistic Short North neighborhood of Columbus, OH. As the creative backbone of Central Ohio, the Short North is a unique and dynamic area we are proud to serve. We understand that the historic buildings, modern lofts, and bustling businesses in this community require a high level of expertise and care for their essential systems. As a top-tier plumbing & HVAC services contractor in the Short North, OH, we are committed to delivering unparalleled quality, reliability, and customer satisfaction to every client in this one-of-a-kind district.

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Comprehensive Plumbing & HVAC Services for the Short North Community

At The Waterworks Plumbing, Drain, Heating & Cooling, we offer a full spectrum of plumbing, heating, and cooling services designed to meet the diverse needs of the entire Short North area. From the historic homes of Victorian Village to the trendy apartments and condos along High Street, every property has unique requirements. Our team of certified, highly-trained technicians is equipped with the latest technology and expertise to handle any challenge, whether in a residential or commercial space. When you need a plumber & HVAC services in the Short North, OH, you can trust us to provide dependable, professional work that respects the character of your property. Our mission is to be your single, trusted source for all your home and business comfort needs, ensuring your essential systems operate safely, efficiently, and reliably throughout the year.

Complete Plumbing Solutions for Urban Living

The Waterworks Plumbing, Drain, Heating & Cooling provides a vast range of plumbing services to keep your property’s systems in perfect working order. In a dense, urban environment like the Short North, a plumbing issue can be particularly disruptive. Our skilled technicians are adept at diagnosing and resolving all types of plumbing problems with precision and minimal intrusion. We handle everything from kitchen and bathroom plumbing fixture repairs in modern lofts to complex gas line services and slab leak repairs in historic buildings. To combat Central Ohio’s hard water, we offer effective water treatment and water softener installation to protect your pipes, fixtures, and appliances from damaging mineral buildup. We also specialize in sump pump installation and backflow testing to protect your property from water damage and ensure your water supply remains safe. For any plumbing services near the Short North, OH, our team is ready to provide effective, long-term solutions tailored to your specific needs.

Advanced Drain and Sewer Services

A clogged drain or a sewer line backup can be a major issue in both residential and commercial properties. Our advanced drain and sewer services are designed to address these critical problems quickly and effectively. We utilize state-of-the-art video camera inspections to accurately diagnose the cause and location of the problem, eliminating guesswork and preventing unnecessary disruption. Whether you are dealing with a simple clog, a major sewer backup, or need your downspouts cleared, our team has the right tools and expertise for the job. We offer powerful hydro jetting services to thoroughly clean your pipes of grease, roots, and other stubborn debris. For damaged sewer lines in historic areas, we provide modern, trenchless solutions like pipe lining and patching, which repair pipes from the inside, preserving the unique character and landscaping of your property.

Dependable Heating and Cooling (HVAC) Services

Maintaining a comfortable indoor environment is essential for enjoying urban living to the fullest. The Waterworks Plumbing, Drain, Heating & Cooling is your trusted partner for all your heating and cooling needs. Our certified HVAC technicians are proficient in the installation, maintenance, and repair of all major brands and types of heating and cooling systems, including those found in mixed-use and historic buildings. We are committed to keeping your systems running at peak efficiency, which helps lower your energy bills and prevent costly, unexpected breakdowns. From pre-season maintenance checks to the complete installation of new, high-efficiency systems, we provide professional and reliable HVAC services to keep your home or business comfortable and energy-efficient year-round.

Indoor Air Quality Enhancement

The quality of the air you breathe indoors has a significant impact on your health and comfort, especially in a dense urban environment. We offer a comprehensive range of indoor air quality services to help create a healthier living and working environment. Our solutions include the installation of whole-house humidifiers to add essential moisture to dry winter air, UV germicidal lights to neutralize airborne viruses and bacteria, and high-efficiency ventilators to ensure a continuous flow of fresh, clean air. We can also enhance your safety and efficiency with professionally installed carbon monoxide alarms and the latest smart thermostats. Our team of air quality experts can help you select the right combination of products to create a cleaner, healthier, and more comfortable indoor space for your home, gallery, or boutique.

Commercial Plumbing and HVAC Solutions for Short North Businesses

The Waterworks Plumbing, Drain, Heating & Cooling provides a complete range of commercial plumbing and HVAC services for the diverse businesses that make the Short North a premier destination. We understand that any disruption to your plumbing or HVAC systems can negatively affect your operations, customer experience, and profitability. Our team is highly experienced in managing the specific demands of commercial properties, from restaurants and bars to retail shops and art galleries. We offer specialized services such as grease trap cleaning, catch basin services, and commercial-grade air purification systems. As a premier Short North plumbing & HVAC services contractor, we are dedicated to providing prompt, professional, and dependable service to keep your business operating smoothly and efficiently, day in and day out.

Frequently Asked Questions about Short North Plumbing & HVAC

What are some unique plumbing and HVAC challenges in historic Short North buildings?

Historic buildings often have older, complex plumbing and HVAC systems that require specialized knowledge. Common challenges include outdated pipe materials, navigating tight spaces for repairs, and integrating modern, high-efficiency systems without compromising the building’s historic character. Our technicians have extensive experience working with these unique properties and can provide solutions that are both effective and respectful of the building’s integrity.

I live in a condo or loft. Can you still service my HVAC and plumbing?

Absolutely. We have extensive experience working in multi-unit residential buildings, including condos and lofts. We understand the unique aspects of these systems, including shared plumbing lines and the specific requirements for HVAC units in these settings. We coordinate with building management when necessary to ensure all work is done smoothly and correctly.

How can I improve the air quality in my downtown apartment or business?

Urban environments can have more airborne pollutants. We highly recommend a whole-house or commercial-grade air purification system to filter out dust, pollen, and other contaminants. A UV germicidal light can also be very effective at neutralizing airborne viruses and bacteria. Regular HVAC filter changes and professional duct cleaning are also essential for maintaining good indoor air quality.

My restaurant’s grease trap needs frequent service. Can you help?

Yes, we provide comprehensive grease trap services for restaurants and other food service businesses in the Short North. This includes regular cleaning and maintenance to prevent backups and ensure you remain in compliance with local health regulations. We can set up a regular service schedule to keep your operations running smoothly.

Is a tankless water heater a good option for a smaller apartment or condo?

A tankless water heater is an excellent choice for smaller living spaces. They are much more compact than traditional tank-style heaters, freeing up valuable closet or utility space. They also provide an endless supply of hot water and are more energy-efficient, which can lead to lower utility bills—a great benefit for any city dweller.

Schedule Your Service Now!

Your Premier Short North Plumbing & HVAC Services Provider

For all your plumbing, heating, and cooling needs in the vibrant Short North Arts District, trust the seasoned professionals at The Waterworks Plumbing, Drain, Heating & Cooling. We are committed to providing our community with the highest standard of service, quality, and reliability. Contact us today to schedule your service or to learn more about our comprehensive Short North plumbing & HVAC services. We are ready to help keep your home, business, or gallery comfortable, safe, and running perfectly!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

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4.8
Based on 3,730 Reviews
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Stephen Hoerst
January 5, 2026

I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!

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Kelly Clark
January 5, 2026
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Dorie Eisenman
January 5, 2026

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

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William Chumbley
January 5, 2026

Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.

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Ron Biggs
January 4, 2026

Friendly; knowledgeable and on time

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deborah oneal
January 3, 2026

Quick very detailed service ,friendly and knowledgeable service person.

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Jack Fisher
January 2, 2026

On time, professional, and clean. Will absolutely use again, thank you!

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Physics Man
January 2, 2026

JonLe always polite, professional, and highly skilled.

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Caitlin Faas
January 2, 2026

Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!

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Denise Golonka
January 2, 2026
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Len Damico
January 2, 2026

The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.

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Dan O'Rourke
December 31, 2025

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

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Jason Miles
December 31, 2025

On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises

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Megan Patrick
December 31, 2025

Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.

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Larry McDonald
December 31, 2025

These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.

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Rosa Jones
December 30, 2025
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Hannah Davis
December 30, 2025

No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.

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Carolyn Hampton
December 30, 2025

Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.

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Jenni Bevis
December 30, 2025

We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe

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Isaac Green
December 30, 2025

Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.

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Michael Kelley
December 30, 2025

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

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Aileen
December 29, 2025

The technician is as knowledgeable and answered all of our questions.

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Mike Miller
December 29, 2025

Clean, professional service!

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Jen Mueller
December 29, 2025
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Amanda Lucas
December 29, 2025

Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.

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David Black
December 28, 2025

Garrett was very professional and efficient in addressing our issues.

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Dendara McDonald
December 26, 2025

I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.

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David White
December 26, 2025
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Carl Scaccia
December 26, 2025

Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.

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Sharon Sefferino
December 26, 2025
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Richard Baker
December 26, 2025

Always responsive and trustworthy pluming services.

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carol detty
December 24, 2025

very pleased with the technician

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Laura Devyn
December 24, 2025

I made an emergency call because I couldn’t get my kitchen sink back together without leaking. The technician came out, tightened a few things and said Merry Christmas- no charge. So grateful.

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Carolyn Hughes
December 24, 2025

My tech was professional, and the price was reasonable. Before the tech left, it appeared the problem was solved, however it turns out only part of it was. I reached out them immediately, and the tech returned the next day. He fixed all the problems on my initial complaint, found one more issue and addressed that, too. He spent a lot of time in my home, was very polite and competent. I will use Waterworks again.

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Juliet Kelsten
December 24, 2025

Have always been pleased with Waterworks. They’ve done several jobs for us. Quick, friendly, good service for good prices that are always quoted ahead of time. Recent repair was under the kitchen sink. Came in, evaluated the problem, got materials from the truck, and had the job done in about an hour. Very satisfied.

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Steve Gates
December 23, 2025

Technician was on time and courteous and friendly. He answered my questions fully and knowledgeably. Pleased with Jonle for sure.

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John Kim
December 23, 2025

Gave us a complete and detailed inspection.

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Donna Vitt
December 23, 2025

Great service, thoughtful employees !!

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Ignacio Reyes
December 22, 2025

My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.

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Donna DeGrand
December 22, 2025

Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!

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Mark Martin
December 21, 2025

Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.

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D B
December 21, 2025

Timely, efficient, and professional service, thanks guy!

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Michelle Nguyen
December 21, 2025

We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.

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Barbara Tribbe
December 21, 2025
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Tim
December 20, 2025

Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!

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Darline Foltz
December 20, 2025

So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!

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Pat Olow
December 19, 2025

My tech was great, he explained everything that had to be done.

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Peter LH
December 19, 2025

Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭

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Leaf Relief
December 19, 2025

Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.

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joe baynum
December 19, 2025

Someone's day is about
to get better.